Customers keep reporting payment failures.
Hermes separates feedback clusters, reproduction needs, and product decisions.
Flagship lane
Use this lane when Hermes should help a team work through customer signals, research, meetings, strategy, operating reviews, and material packages without defaulting to coding.
A small SaaS team can send "Payment failures keep coming up" in Discord. Hermes can triage the signal, name missing evidence, create a meeting topic, propose strategy options, and record what still has not been observed.
Hermes separates feedback clusters, reproduction needs, and product decisions.
Hermes turns support themes, release risk, and research gaps into a focused agenda.
Hermes prepares Scout, Analyst, and Briefer lanes while retrieval, synthesis-tool, knowledge-store, and delivery evidence stay separate.
Hermes scopes source inputs, target formats, QA checks, and generation handoff before any file is claimed as exported.
Hermes prepares the source-specific prompt, language, layout, and QA checklist without claiming an image was generated.
Open Image gen docsHermes follows the same requirement, research, strategy, QA, and record pattern per project.